Auto Glass Steering

Auto Glass Steering Affects You – Learn How Here   Auto glass steering happens when you call the third-party administrator who is hired by your insurance company and they either do not give you a choice or just assign you a shop to take care of your vehicle. Scare tactics are used in order to…

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How to Market a Boring Industry

Car Windshield

The auto glass repair industry is a straightforward one. Car glass cracks or breaks, the glass shop orders replacement glass, then they repair it. That’s it. Marketing opportunities are limited! While other industries offer a wide range of services and products, the auto glass industry is narrow. There is one type of glass for each…

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Why Customer Service is so Important

Dave Standing next to the Adventure Auto Glass van

No matter what anyone says, customers are the life-matter of every business, small or large. This sounds like a simple concept, like common sense. Yet if you look around at many businesses, you will find a massive lack of adequate customer service. Beyond a Simple Welcome It is very easy to underestimate the complexity of…

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Top 5 Questions to Ask an Auto Glass Shop

Dave doing a chip repair on a customer's car.

This is our top five list of questions we recommend you ask any auto glass repair shop you use, including Adventure Auto Glass! We’ve given our answers to each question below. 1. Why won’t the auto glass shop set an exact time for my mobile appointment? We don’t set an exact time because the previous…

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OEM, Simplified

Dave is fixing a windshield at our shop.

The differences between types of auto glass can be confusing or hard to remember, so here it is plain and simple: the difference between Dealer, OEM, and Non-OEM auto glass. Dealer This glass is what comes originally with your vehicle. It is the glass that is in the car at the dealer with the original…

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Our Promotion

Cloe the Dog

Occasionally we are asked if we have promotional deals, such as money back or a percent off. As a matter of fact, we do have a promotional deal called Adventure with Animals! What is Adventure with Animals? Through this deal, we will give $$ to any animal organization of your choosing in your name! That…

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Before You Schedule

Office Phone for scheduling and appointment

Before You Schedule, Here Are Things You Need To Know   We love to help our customers in any way we can, so we thought you might want to know what information to have handy before calling for a quote or to schedule an appointment. Vehicle Type We sometimes need more than the Year, Make,…

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We Have Moved!

we moved

Yup! You read that right; we moved! Although we loved our Florentine location, we moved on to greener pastures. I am sure you all have questions and I am here to answer them as best as I can. Let’s get started! When? We’ve already moved! Come visit us at our new location! Where? We are…

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Trust Us

Installer Dave repairing a chip

Having an emotional attachment to material things is somewhat frowned upon in our society. We are taught to cherish people and moments rather than objects and things. However, as some of us know, we tend to develop an emotional bond with some of our favorite things anyways. Whether it’s your favorite hair tie or an…

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The Future of the Auto Glass Industry

We’ve all pondered what the future will be like. Whether it’s flying cars or instant pizza machines, asking about the future is not uncommon. However, I can confidently say that not many people think about the future of their windshield. In general, people just don’t think about their windshield until it’s broken. Why? It’s just…

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