Prescott Quad Cities:
928-775-9898

Sedona/VOC:
928-282-5788

Cottonwood/Verde Valley:
928-634-2776

Prescott Quad Cities:
928-775-9898

Sedona/VOC:
928-282-5788

Cottonwood/Verde Valley:
928-634-2776

Education

Summer is Coming…

No, the title is not a GOT reference. Though I would be lying if that didn’t come to mind. Regardless, temps are on the rise and that means we can start enjoying more outdoor activities. “What does this have to do with cars? Is this not an auto glass website?” Valid point and I will…

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A Gentle Reminder about Replacement Times

The auto glass industry has yet to reach instant replacement technology. We all look forward to that day, but it is not yet upon us. With that in mind, we would like to remind all our wonderful customers that an auto glass replacement takes one hour to perform and one hour to cure – in…

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Customer Service Problems

As we know, customer service is essential in the business world. Regardless of your industry, company, product, or service, you have a customer. They may not be average, everyday individuals but, they are customers, nonetheless. Even large oil corporations, who likely never encounter the end user must exercise customer service. They sell their raw or…

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Lessons from Business School

Business schools take many shapes and forms through colleges across the U.S. Some tout exemplary alumni while others advertise on the back of phone books. Yes, phone books still exist, though their population is on the decline.   Most business schools, however, sit quietly pushing out capable professionals into the world to start, manage, or…

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The Chip Marathon

*ring ring* Hello? “Hi, is your chip running?” *click*   You can’t see me, but I am taking a bow for that highly intellectual joke re-write. Thank you, I am here all year! Anyways…… Chips. We’ve mentioned them a few times here before. I’m sure there are a couple of old ‘Chip’ blogs laying around…

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New Year New Us!

New Year is a wonderful time for most of us. It’s a fresh start, an opportunity for personal changes, and a chance for growth. It’s as if the world presses ctrl-alt-del and gives you the choice of which habits to continue and which to change. Do you continue eating out for lunch or start meal…

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Your Car and Freezing

  Winter time introduces an entirely new variety of issues for car owners. The colder the temperature becomes, the more difficult it is for your engine to start functioning. Metal, rubber, and liquids that are all essential to the startup of an engine become stiff, brittle, and even frozen during the winter months. This might…

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DIY Windshield Repair?

In the world of Pinterest and DIY, a lot of people are considering what they can do themselves that they would normally pay someone to do. Painting a house, changing your oil, you name it, people are opting to get a little messy to pinch some pennies. We don’t blame them either! There are certain…

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Chip Repairs: Do they really disappear?

Most people don’t exactly know how a windshield chip repair works. To be fair, it’s not exactly a trending topic of discussions and there isn’t any reason why people should know how it works. However, lucky for you, I am here to tell you the truths and myths behind it. Misconceptions & Pre-conceived Notions Glass…

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A Customer Service Horror Story

The Incident Recently, I had a rather horrific experience with customer service the other day. I was waiting in a doctor’s office for someone to finish their appointment, I was the chauffeur, when an elderly woman came in. Keep in mind the area which I live is predominantly elderly, so she was not an unordinary…

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