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Prescott Quad Cities:
928-775-9898

Sedona/VOC:
928-282-5788

Cottonwood/Verde Valley:
928-634-2776

Prescott Quad Cities:
928-775-9898

Sedona/VOC:
928-282-5788

Cottonwood/Verde Valley:
928-634-2776

Rants

Trust Us

Having an emotional attachment to material things is somewhat frowned upon in our society. We are taught to cherish people and moments rather than objects and things. However, as some of us know, we tend to develop an emotional bond with some of our favorite things anyways. Whether it’s your favorite hair tie or an…

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The Craziest Stuff We’ve Heard

After talking with some fellow auto glass shops from around the country and a few overseas, we began to wonder what the craziest, strangest things customers have accused or said to us after a job. We asked around and this is what came back, enjoy! All names and locations have been omitted for the sake…

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The Woes and Wearies of Customer Service

Think about how often you interact with customer service representatives each week. For most of us, interacting with customer service is part of our everyday routine, whether that is running errands, making calls, and even going to work. We live in an era of service and thus it is nearly impossible to live without having…

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5 Fun Ways to Stay Cool this Summer

Summer is hot. Summer in Arizona is even more so. How should you cool down this summer? We have a few suggestions. 1. Shopping If you hate to shop, this is clearly not the solution for you. However, shopping means air conditioning, free air conditioning. 2. Wash Your Car Skip the auto car wash and…

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Customer Service Problems

As we know, customer service is essential in the business world. Regardless of your industry, company, product, or service, you have a customer. They may not be average, everyday individuals but, they are customers, nonetheless. Even large oil corporations, who likely never encounter the end user must exercise customer service. They sell their raw or…

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Lessons from Business School

Business schools take many shapes and forms through colleges across the U.S. Some tout exemplary alumni while others advertise on the back of phone books. Yes, phone books still exist, though their population is on the decline.   Most business schools, however, sit quietly pushing out capable professionals into the world to start, manage, or…

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New Year New Us!

New Year is a wonderful time for most of us. It’s a fresh start, an opportunity for personal changes, and a chance for growth. It’s as if the world presses ctrl-alt-del and gives you the choice of which habits to continue and which to change. Do you continue eating out for lunch or start meal…

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What Services Do We Offer?

Often, we get calls asking if we do chip repairs, windshield replacements, home window installation, etc.  Even though our company’s name is Adventure Auto Glass and we answer the phone with “Adventure Auto Glass this is ____…”, the calls continue. Now don’t get me wrong, I’m not trying to shame anybody (but you know who…

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A Customer Service Horror Story

The Incident Recently, I had a rather horrific experience with customer service the other day. I was waiting in a doctor’s office for someone to finish their appointment, I was the chauffeur, when an elderly woman came in. Keep in mind the area which I live is predominantly elderly, so she was not an unordinary…

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Scientific(?) Proof Why Dogs Stick Their Head Out the Window

We’ve all seen our beloved pets stick their furry faces out the window, their tongue flopping in the wind and drool painting the side of our car. But have you ever wondered why they do it? We assume it’s because they enjoy it, something about the wind flowing through their hair maybe. I don’t think…

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