Prescott Quad Cities:
928-775-9898

Sedona/VOC:
928-282-5788

Cottonwood/Verde Valley:
928-634-2776

Prescott Quad Cities:
928-775-9898

Sedona/VOC:
928-282-5788

Cottonwood/Verde Valley:
928-634-2776

Rants

My Passion for Customer Service

And my passion for customer service is off the hook. People have described me as passionate. I think they are trying to say I’m a little over emotional, spastic and sometimes a little annoying . . . .that’s okay. I’ve lived with me for a long time now and I get me. It’s this “passion”…

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My First Uber Experience

Have you done it?  Have you taken the Uber?  Holy cats.  What a great invention!  I know I’m late to this party but I live in a small town and Uber isn’t a THANG here yet, however, I heard  a rumor that we have not one but TWO in town.  This will make going to…

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My Addiction and Recovery

So you never know just how addicted you are to something until it’s gone.  So there I was last week.  Doing my thing.  Happy as a clam.  Editing pictures, taking care of my SOME and coming up with brilliant blog ideas……..when it happened.  My beautiful pet imac wouldn’t start.  Well now, that is just silly. …

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Auto Glass And Zombie Runs

It’s nearing my favorite time of year.  October.  Everything is pumpkin flavor and the fall colors fill my heart with joy.  I take my camera out and shoot everything I see.  So I was thinking about the Zombie Run today at my desk because, it too, is in October. I love the Zombie Run.  What…

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Social Media, Cancer and Disclosure…..Oh My………

So Cancer is My New Friend?   How Much Do You Tell Your “Friends” on Social Media?   Well, it’s here and it’s not going anywhere anytime soon.  Cancer has invaded my life in ways that I cannot avoid any longer.  Good news – not me personally.  Is that good news?  I don’t know.  I…

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Google, Lying Sales People and Coffee…..Oh MY.

Venting Occurring Right About…….NOW. The sun is shining.  The birds are literally singing.  I get to my office and I begin to sip my coffee as I begin my task of changing our business address in Google.  Good times.  Good times.  So I go to where I used to go to change the address (for…

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Customer Service: It’s Not So Difficult

Here we are……again……… Why, oh why is CUSTOMER SERVICE such an issue?  I often wonder about this as I travel about my day.  At stores, the gas station, at my company…..how do we improve upon it.  I steal ideas from everywhere.  Customer service isn’t dead; I think it’s just sleeping.  UNTIL today.  Today sent me…

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4 Reasons Why You Want to Choose Adventure Auto Glass

4:  Customer Service.  Hands down we feel this is the most important thing.  We treat you how we want to be treated: We help you do the claim. We call to remind you of your appointment. Dog cookies are available if you have pups. If frayed, we may replace your windshield wipers. Scheduling is flexible…

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Should Auto Glass Providers Offer Cash Back?

[polldaddy poll=0] Our industry is riddled with “cash back” offers.  Why is that?  Some say it’s a way to grab attention.  Others think it’s important to “buy” customers.  We are curious as to what YOU think.  Our industry is unregulated.  That means literally anyone can CUT into your car.  What makes you choose your auto…

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