We take the confusion out of making your auto glass claim

  • Auto Glass Insurance Claims Explained

  • Most insurance companies want to verify that you, indeed, want the work done. They will want to speak with you or your agent in order to make the auto glass claim. They may ask for your birth date, your address or other information to verify your identity.

  • The claim process usually takes 5 – 10 minutes to complete.  You will be involved in a three way conference call.  You will need your policy number and date of damage.  If you do not know your date of damage, a guesstimate will suffice.  Your insurance company cannot make a claim without this information.

  • You need to have the year, make and model of your car available. For instance, you have a 2018 Subaru Crosstrek.  This information helps your insurance company find your specific policy to the specific car and it helps the auto glass shop get the correct piece of glass for your vehicle.  You may need to give the auto glass shop your Vehicle Identification Number (VIN) in order to make sure the correct piece of glass is ordered as well.  Also, be sure to mention the type of work you want done.  Do you want a repair or a replacement?  Which piece of glass is damaged? This helps the auto glass claim go more smoothly.

  • Don't forget, you need the date or best guesstimate of when the damage occurred. Your insurance company cannot make a claim without a specific date of damage to your windshield or other auto glass.  You also need your policy number.

  • You need your insurance policy number available for the claim. Where do you find it? It is on your proof of insurance that should be in your vehicle or on your bill. 

  • If you do not have glass coverage or if you have a high deductible, we will be happy to give you an out of pocket or cash quote. We include the parts, labor and tax in our quotes.

  • We will make the call to your insurance company and get the auto glass only claim started. 

Dave and Jim Installing a Windshield