The Auto Glass Industry is Unregulated

What does an unregulated auto glass industry mean to you? The auto glass industry is unregulated.  What does that mean to you? It means ANYONE can cut into your car.  ANYONE. Protect your second-largest investment and yourself. Know your installer when getting your windshield replaced.  What does this mean for you? Whether the installer has…

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Common Types of Auto Glass Fraud

Auto glass fraud is insurance fraud where scammers manipulate or exploit auto glass claims for financial gain. It often involves deceptive practices that lead to unnecessary or inflated repairs, costing insurance companies and policyholders money. Common Types of Auto Glass Fraud: Unnecessary Replacements or Repairs Some fraudulent repair shops claim that minor chips or cracks…

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Recalibration is Essential

Recalibration equipment

1. Recalibration is Essential Many ADAS features, such as lane departure warning, adaptive cruise control, and automatic emergency braking, rely on cameras and sensors mounted on or near the windshield. After replacing the windshield, these cameras and sensors must be recalibrated to ensure proper functioning. Failure to recalibrate can result in inaccurate readings, reduced safety,…

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Do I Need a Repair or Replacement?

Repair or Replace – which is it and why does it matter? We get so many questions every day. A big one is what is the difference between repair and replace?  It’s a great question with an equally great answer. The Windshield Replacement:  When you have a crack that is longer than a dollar bill…

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Auto Glass Steering

Auto Glass Steering Affects You – Learn How Here   Auto glass steering happens when you call the third-party administrator who is hired by your insurance company and they either do not give you a choice or just assign you a shop to take care of your vehicle. Scare tactics are used in order to…

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What is the Difference Between Repair and Replace?

Repair or Replace – which is it and why does it matter? We get so many questions every day. A big one is what is the difference between repair and replace?  It’s a great question with an equally great answer. The Windshield Replacement:  When you have a crack that is longer than a dollar bill…

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Our Industry is Unregulated. Know Your Installer

What Does Unregulated Mean For You – the Consumer? Our industry is unregulated! Protect yourself and know your installer when getting your windshield replaced.  What does this mean for you? It means, literally, anyone can cut into your car.  Whether the installer has one minute or 20 years of experience.  It’s important to know your…

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How to Market a Boring Industry

Car Windshield

The auto glass repair industry is a straightforward one. Car glass cracks or breaks, the glass shop orders replacement glass, then they repair it. That’s it. Marketing opportunities are limited! While other industries offer a wide range of services and products, the auto glass industry is narrow. There is one type of glass for each…

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Why Customer Service is so Important

Dave Standing next to the Adventure Auto Glass van

No matter what anyone says, customers are the life-matter of every business, small or large. This sounds like a simple concept, like common sense. Yet if you look around at many businesses, you will find a massive lack of adequate customer service. Beyond a Simple Welcome It is very easy to underestimate the complexity of…

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How to Prevent Your Windshield Chip from Cracking

red toy vw bug in snow

At long last, Arizona is cooling down again. Temperatures are dipping well below freezing at night and hardly reach into the 50s during the day. Of course, I speak of Northern Arizona, Phoenix never really gets cold, and don’t let anyone tell you otherwise. As for those of us in the mountains of AZ, there…

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