Posts Tagged ‘building businesses’
The Woes and Wearies of Customer Service
The Era of Customer Service Think about how often you interact with customer service representatives each week. For most of us, interacting with customer service is part of our everyday routine, whether that is running errands, making calls, and even going to work. We live in an era of service and thus it is nearly…
Read MoreMarketing the Mundane
The auto glass repair industry is a straightforward one. Car glass cracks or breaks, the glass shop orders replacement glass, then they repair it. That’s it. While other industries offer a wide range of services and products, that just doesn’t exist for the auto glass industry. There is one type of glass for each vehicle…
Read MoreA Customer Service Horror Story
The Incident Recently, I had a rather horrific experience with customer service the other day. I was waiting in a doctor’s office for someone to finish their appointment, I was the chauffeur, when an elderly woman came in. Keep in mind the area which I live is predominantly elderly, so she was not an unordinary…
Read MoreTiming is Everything
There are certain aspects that determine the success of a business, product, or campaign. Timing happens to be one of the most, if not the most, important aspects in the world of business and entrepreneurship. Effects of Poor Timing Poor timing can result in a number of setbacks and obstacles for you and your company…
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