Posts Tagged ‘customer’
How to Clean the Inside of Your Windshield
We all have seen it. That gross, cloudy film that suddenly appears on the inside of your windshield. No one ever notices it until driving directly into the sunlight, when the film decides you don’t need to see the road anymore. And no one ever thinks to clean it off, since it rarely makes an…
Read MoreTop 5 2018 Car Care Resolutions
Yes, I know, we are 16 days into the new year but to be fair, there were some other blogs from last year that I never posted. So, I wanted to make sure those were out there before I wrote this one. You might be wondering how a new year post would have anything to…
Read MoreWhat is a “Sandblasted” Windshield?
Everyone has had a chip or crack in their windshield before. It’s a frustrating experience but luckily most insurances cover this. Auto glass shops usually only replace windshields that have huge breaks or cracks. But few people fail to realize there are other cases that warrant a windshield replacement. Sandblasting happens to be one of…
Read MoreBest of Surveys 4 Year Champion!
We did it!! Yet again, for the fourth year in a row, Adventure Auto Glass has received the Best of Surveys Award! We are very honored to receive this award and title. As a local business, customer service and reviews can make or break us which is why we place a lot of thought into…
Read MoreCustomer Service: It’s More Important Than You Think
When it comes to running a business, selling a product, or providing a service, there is one single aspect that can build a company up to riches, or cause it to crumble under its own faults. Customer service is one of the most important, if not the most important aspect of any business. If you…
Read MoreExtreme Temperatures – Chips into Cracks Part 2
Have you ever put a piping hot glass pan into the sink and run cold water over it? If you’re like me, that’s happened too many times. This can happen to your windshield; not in the exact same way, but very similarly, especially in a hot state like Arizona. Heat expands materials, like the ones…
Read MoreExtreme Temperatures
Chips into Cracks Part 1 Have you ever put a glass mug of hot water in the freezer? I have, and it’s not fun. But that’s not what we’re interested in; what happens to the glass after it’s one extreme temperature and is exposed to the opposite extreme temperature? It cracks. This is essentially…
Read MoreWhat is the Difference Between Laminated and Tempered Auto Glass
Why is the glass in your car different from the glass in your house or even the glass holding your drink? Laminated vs. Tempered There are a few different components that dictate which type of glass goes where, and I’m here to answer any questions you may have or tell you some interesting information you…
Read MoreWhat Merle Haggard Taught Me About People, Rockstars, and the Upper Echelon
Country Outlaw, Merle Haggard, died today. By now, unless you live under a rock, you have heard the news. This saddens me almost as badly as when Johnny Cash died. I didn’t get the pleasure of meeting Johnny. But I met Merle. I had the honor of driving Merle Haggard to and from the venue…
Read MoreMy Passion for Customer Service
And my passion for customer service is off the hook. People have described me as passionate. I think they are trying to say I’m a little over emotional, spastic and sometimes a little annoying . . . .that’s okay. I’ve lived with me for a long time now and I get me. It’s this “passion”…
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