Customer Service Tips
What Merle Haggard Taught Me About People, Rockstars, and the Upper Echelon
Country Outlaw, Merle Haggard, died today. By now, unless you live under a rock, you have heard the news. This saddens me almost as badly as when Johnny Cash died. I didn’t get the pleasure of meeting Johnny. But I met Merle. I had the honor of driving Merle Haggard to and from the venue…
Read MoreMy Passion for Customer Service
And my passion for customer service is off the hook. People have described me as passionate. I think they are trying to say I’m a little over emotional, spastic and sometimes a little annoying . . . .that’s okay. I’ve lived with me for a long time now and I get me. It’s this “passion”…
Read MoreMy First Uber Experience
Have you done it? Have you taken the Uber? Holy cats. What a great invention! I know I’m late to this party but I live in a small town and Uber isn’t a THANG here yet, however, I heard a rumor that we have not one but TWO in town. This will make going to…
Read MoreMy Addiction and Recovery
So you never know just how addicted you are to something until it’s gone. So there I was last week. Doing my thing. Happy as a clam. Editing pictures, taking care of my SOME and coming up with brilliant blog ideas……..when it happened. My beautiful pet imac wouldn’t start. Well now, that is just silly. …
Read MoreGoogle, Lying Sales People and Coffee…..Oh MY.
Venting Occurring Right About…….NOW. The sun is shining. The birds are literally singing. I get to my office and I begin to sip my coffee as I begin my task of changing our business address in Google. Good times. Good times. So I go to where I used to go to change the address (for…
Read MoreCustomer Service: It’s Not So Difficult
Here we are……again……… Why, oh why is CUSTOMER SERVICE such an issue? I often wonder about this as I travel about my day. At stores, the gas station, at my company…..how do we improve upon it. I steal ideas from everywhere. Customer service isn’t dead; I think it’s just sleeping. UNTIL today. Today sent me…
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