Lessons from Business School

Lessons from Business School; students in classroom

Business schools take many shapes and forms through colleges across the U.S. Some tout exemplary alumni while others advertise on the back of phone books. Yes, phone books still exist, though their population is on the decline.   Most business schools, however, sit quietly pushing out capable professionals into the world to start, manage, or…

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A Customer Service Horror Story

The Incident Recently, I had a rather horrific experience with customer service the other day. I was waiting in a doctor’s office for someone to finish their appointment, I was the chauffeur, when an elderly woman came in. Keep in mind the area which I live is predominantly elderly, so she was not an unordinary…

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Top 5 2018 Car Care Resolutions

Yes, I know, we are 16 days into the new year but to be fair, there were some other blogs from last year that I never posted. So, I wanted to make sure those were out there before I wrote this one. You might be wondering how a new year post would have anything to…

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Help Us Help You

Dave giving his customer service smile

Customer Service is always on our mind. Calling is a diminishing form of communication. Between text, email, and FaceTime, many people don’t see the point of a simple call. Often times, the person on the other end is unhelpful, preoccupied, or just plain rude. However, calling is still the insisted method of communicating with just…

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Best of Surveys 4 Year Champion!

We did it!! Yet again, for the fourth year in a row, Adventure Auto Glass has received the Best of Surveys Award! We are very honored to receive this award and title. As a local business, customer service and reviews can make or break us which is why we place a lot of thought into…

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German Business Practices

American businesses are fairly unique in that, for the most part, operate inside the U.S. Many of them do operate and trade with foreign countries, but their headquarters are usually inside the U.S. and small businesses typically never have to deal with foreign nations ever. This sounds not necessarily bad, but it’s not necessarily great…

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A Future of the Optimistic for the Optimistic

It’s difficult to be positive. In the times we live in and the events that are happening around us, it is hard to look at the glass half full. Not only that but it’s so easy to see the negative in anything. With people in the world starving, homeless, enslaved, dying, struggling through the wreckage…

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Customer Service: It’s More Important Than You Think

When it comes to running a business, selling a product, or providing a service, there is one single aspect that can build a company up to riches, or cause it to crumble under its own faults. Customer service is one of the most important, if not the most important aspect of any business. If you…

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Timing is Everything

There are certain aspects that determine the success of a business, product, or campaign. Timing happens to be one of the most, if not the most, important aspects in the world of business and entrepreneurship. Effects of Poor Timing Poor timing can result in a number of setbacks and obstacles for you and your company…

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Extreme Temperatures – Chips into Cracks Part 2

Have you ever put a piping hot glass pan into the sink and run cold water over it? If you’re like me, that’s happened too many times. This can happen to your windshield; not in the exact same way, but very similarly, especially in a hot state like Arizona. Heat expands materials, like the ones…

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