Posts Tagged ‘Customer Service’
Lessons from Business School
Business schools take many shapes and forms through colleges across the U.S. Some tout exemplary alumni while others advertise on the back of phone books. Yes, phone books still exist, though their population is on the decline. Most business schools, however, sit quietly pushing out capable professionals into the world to start, manage, or…
Read MoreA Customer Service Horror Story
The Incident Recently, I had a rather horrific experience with customer service the other day. I was waiting in a doctor’s office for someone to finish their appointment, I was the chauffeur, when an elderly woman came in. Keep in mind the area which I live is predominantly elderly, so she was not an unordinary…
Read MoreBest of Surveys 4 Year Champion!
We did it!! Yet again, for the fourth year in a row, Adventure Auto Glass has received the Best of Surveys Award! We are very honored to receive this award and title. As a local business, customer service and reviews can make or break us which is why we place a lot of thought into…
Read MoreCustomer Service: It’s More Important Than You Think
When it comes to running a business, selling a product, or providing a service, there is one single aspect that can build a company up to riches, or cause it to crumble under its own faults. Customer service is one of the most important, if not the most important aspect of any business. If you…
Read MoreWhat Merle Haggard Taught Me About People, Rockstars, and the Upper Echelon
Country Outlaw, Merle Haggard, died today. By now, unless you live under a rock, you have heard the news. This saddens me almost as badly as when Johnny Cash died. I didn’t get the pleasure of meeting Johnny. But I met Merle. I had the honor of driving Merle Haggard to and from the venue…
Read MoreMy Passion for Customer Service
And my passion for customer service is off the hook. People have described me as passionate. I think they are trying to say I’m a little over emotional, spastic and sometimes a little annoying . . . .that’s okay. I’ve lived with me for a long time now and I get me. It’s this “passion”…
Read MoreCustomer Service: It’s Not So Difficult
Here we are……again……… Why, oh why is CUSTOMER SERVICE such an issue? I often wonder about this as I travel about my day. At stores, the gas station, at my company…..how do we improve upon it. I steal ideas from everywhere. Customer service isn’t dead; I think it’s just sleeping. UNTIL today. Today sent me…
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