Prescott Quad Cities:
928-775-9898

Sedona/VOC:
928-282-5788

Cottonwood/Verde Valley:
928-634-2776

Prescott Quad Cities:
928-775-9898

Sedona/VOC:
928-282-5788

Cottonwood/Verde Valley:
928-634-2776

Posts Tagged ‘customer’

A Little Patience Goes a Long Way

Why suddenly a blog about patience? Due to our recent and rather dramatic snowfall here in sunny Arizona, we have had to reschedule quite a few appointments. It is not the fault of any individual, after all, no one could leave their home for two days. Regardless, it has still caused quite the stir. We…

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Customer Service Problems

As we know, customer service is essential in the business world. Regardless of your industry, company, product, or service, you have a customer. They may not be average, everyday individuals but, they are customers, nonetheless. Even large oil corporations, who likely never encounter the end user must exercise customer service. They sell their raw or…

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The Chip Marathon

*ring ring* Hello? “Hi, is your chip running?” *click*   You can’t see me, but I am taking a bow for that highly intellectual joke re-write. Thank you, I am here all year! Anyways…… Chips. We’ve mentioned them a few times here before. I’m sure there are a couple of old ‘Chip’ blogs laying around…

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Your Car and Freezing

  Winter time introduces an entirely new variety of issues for car owners. The colder the temperature becomes, the more difficult it is for your engine to start functioning. Metal, rubber, and liquids that are all essential to the startup of an engine become stiff, brittle, and even frozen during the winter months. This might…

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How We Get Our Glass

  Have you ever considered how exactly we auto glass shops select and receive windshields? How do we know which one will fit and how do we go about getting it? If my intuition is correct, none of you have ever thought about these things, but I don’t blame you. Like many services we employ,…

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DIY Windshield Repair?

In the world of Pinterest and DIY, a lot of people are considering what they can do themselves that they would normally pay someone to do. Painting a house, changing your oil, you name it, people are opting to get a little messy to pinch some pennies. We don’t blame them either! There are certain…

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Our Warranty

Here at Adventure Auto Glass, we take pride in the work we do. Our technicians take careful measures to ensure that your repair or replacement is done correctly. We understand the importance of a proper windshield installation, which is why we offer a limited warranty on our work. The Limited Warranty Simply put, our warranty…

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Chip Repairs: Do they really disappear?

Most people don’t exactly know how a windshield chip repair works. To be fair, it’s not exactly a trending topic of discussions and there isn’t any reason why people should know how it works. However, lucky for you, I am here to tell you the truths and myths behind it. Misconceptions & Pre-conceived Notions Glass…

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A Customer Service Horror Story

The Incident Recently, I had a rather horrific experience with customer service the other day. I was waiting in a doctor’s office for someone to finish their appointment, I was the chauffeur, when an elderly woman came in. Keep in mind the area which I live is predominantly elderly, so she was not an unordinary…

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Scientific(?) Proof Why Dogs Stick Their Head Out the Window

We’ve all seen our beloved pets stick their furry faces out the window, their tongue flopping in the wind and drool painting the side of our car. But have you ever wondered why they do it? We assume it’s because they enjoy it, something about the wind flowing through their hair maybe. I don’t think…

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