Phone

We love to help our customers in any way we can, so we thought you might want to know what information to have handy before calling for a quote or to schedule an appointment. Vehicle Type We sometimes need more than the Year, Make, and Model. Many vehicle models have sub-models, special add-ons, etc. For…

Read More
Subaru

More and more vehicles are integrating what is called Advanced Driver-Assistance Systems, or ADAS for short. These systems include features like “Lane Departure”, “Blindspot Monitoring”, “Automatic Parking”, etc. For these ADAS to work, cameras are integrated throughout the vehicle including behind the front windshield. While these systems are generally helpful in making the roads a…

Read More

As an auto glass shop, it’s only natural that we regularly discuss repair and replacing your windshield and auto glass. It is what we do every day! Since we never talk about breaking your windshield on purpose, is there ever a reason to? Yes! There is. That is right folks, an auto glass repair shop…

Read More
Owner/Technician Dave replacing windshield

What does my insurance cover? We often get questions about what auto insurance covers in a glass repair or replacement. Does it just cover the glass or the parts too? Is labor covered? What about other glass on the car besides the windshield? While I would LOVE to be able to answer these questions for…

Read More

After talking with some fellow auto glass shops from around the country and a few overseas, we began to wonder what the craziest, strangest things customers have accused or said to us after a job. We asked around and this is what came back, enjoy! All names and locations have been omitted for the sake…

Read More

As I mentioned in Calibration Calamity Part 1, camera calibration is a relatively new process. While it is, unfortunately, an additional maintenance aspect of your vehicle to consider, it is important to have these cameras recalibrated after a windshield replacement. Two Types of Recalibration Dynamic – this process has the vehicle drive at a set…

Read More

More and more driver assist technology is being introduced into new vehicles. From surround view cameras to auto breaking, these features introduce new opportunities and problems to face. When it comes to auto glass and windshield replacements, these present an additional obstacle to work around. For this tech to work, cameras and motion sensors are…

Read More

This is a short update to our previous blogs about chip repairs and a little reminder of what we can and cannot guarantee. As you may or may not know, repairs are only ever an attempt at fixing a chip in your windshield. It does not guarantee that the chip won’t crack out nor does…

Read More

Why suddenly a blog about patience? Due to our recent and rather dramatic snowfall here in sunny Arizona, we have had to reschedule quite a few appointments. It is not the fault of any individual, after all, no one could leave their home for two days. Regardless, it has still caused quite the stir. We…

Read More

*ring ring* Hello? “Hi, is your chip running?” *click*   You can’t see me, but I am taking a bow for that highly intellectual joke re-write. Thank you, I am here all year! Anyways…… Chips. We’ve mentioned them a few times here before. I’m sure there are a couple of old ‘Chip’ blogs laying around…

Read More