Posts Tagged ‘small business’
Your Insurance, Your Car, and Your Glass Shop
Your insurance, your car, and your glass shop; what you need to know. Automobiles are getting fancier. The game has changed with your insurance, your car and your glass shop. That means your windshield is getting fancier. There are many things that are either in or connected to your windshield including heater wiper park areas,…
Read MoreAuto Glass Steering
Auto Glass Steering Affects You – Learn How Here Auto glass steering happens when you call the third-party administrator who is hired by your insurance company and they either do not give you a choice or just assign you a shop to take care of your vehicle. Scare tactics are used in order to…
Read MoreOur Industry is Unregulated. Know Your Installer
What Does Unregulated Mean For You – the Consumer? Our industry is unregulated! Protect yourself and know your installer when getting your windshield replaced. What does this mean for you? It means, literally, anyone can cut into your car. Whether the installer has one minute or 20 years of experience. It’s important to know your…
Read MoreWhy Customer Service is so Important
No matter what anyone says, customers are the life-matter of every business, small or large. This sounds like a simple concept, like common sense. Yet if you look around at many businesses, you will find a massive lack of adequate customer service. Beyond a Simple Welcome It is very easy to underestimate the complexity of…
Read MoreCan You Share Your VIN?
Is it safe to share your VIN – Vehicle Identification Number? As Americans, we hold a certain level of secrecy around personal identifying numbers. We shroud our Social Security number in secrecy, hold tight to our credit card numbers, and even blur out license plates in pictures. To what effect? In addition to the obvious…
Read MoreA Guide to the VIN
Likely having had your windshield replaced before, there are probably terms you’ve heard auto glass techs use. Perhaps you’ve even been asked for the VIN on your windshield or piece of glass. We’re guessing you have and that you have no idea where to find it or even what a VIN is. That’s perfectly fine.…
Read MoreOur Promotion
Occasionally we are asked if we have promotional deals, such as money back or a percent off. As a matter of fact, we do have a promotional deal called Adventure with Animals! What is Adventure with Animals? Through this deal, we will give $$ to any animal organization of your choosing in your name! That…
Read MoreWe Have Moved!
Yup! You read that right; we moved! Although we loved our Florentine location, we moved on to greener pastures. I am sure you all have questions and I am here to answer them as best as I can. Let’s get started! When? We’ve already moved! Come visit us at our new location! Where? We are…
Read MoreTrust Us
Having an emotional attachment to material things is somewhat frowned upon in our society. We are taught to cherish people and moments rather than objects and things. However, as some of us know, we tend to develop an emotional bond with some of our favorite things anyways. Whether it’s your favorite hair tie or an…
Read MoreThe Craziest Stuff We’ve Heard
Customers Say the Craziest Things! After talking with some fellow auto glass shops from around the country and a few overseas, we began to wonder what the craziest, strangest things customers have accused or said to us after a job. We asked around and this is what came back, enjoy! All names and locations…
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