Dave Standing next to the Adventure Auto Glass van

No matter what anyone says, customers are the life-matter of every business, small or large. This sounds like a simple concept, like common sense. Yet if you look around at many businesses, you will find a massive lack of adequate customer service. Beyond a Simple Welcome It is very easy to underestimate the complexity of…

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red toy vw bug in snow

At long last, Arizona is cooling down again. Temperatures are dipping well below freezing at night and hardly reach into the 50s during the day. Of course, I speak of Northern Arizona, Phoenix never really gets cold, and don’t let anyone tell you otherwise. As for those of us in the mountains of AZ, there…

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shattered glass

Occasionally we have customers come to us with shattered windows, saying the glass either exploded while they were driving or that they came out to a shattered window. Their initial thoughts are usually that someone shot the glass (yes, with a gun) or that some pesky neighbor kid must have broken the glass with a…

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the word security typed out on a computer screen

Is it safe to share your VIN – Vehicle Identification Number? As Americans, we hold a certain level of secrecy around personal identifying numbers. We shroud our Social Security number in secrecy, hold tight to our credit card numbers, and even blur out license plates in pictures. To what effect? In addition to the obvious…

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Sap Dripping from a branch with pine needles

Forewarning!!! These recommendations are ONLY for removing tar from GLASS!! Some of these methods are safe for glass but could damage paint, so be careful! No matter where you are in the country, you’ve likely parked your vehicle under a tree for a little extra shade. Little did you know that tree decided to rain…

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Graphic explaining a VIN

Likely having had your windshield replaced before, there are probably terms you’ve heard auto glass techs use. Perhaps you’ve even been asked for the VIN on your windshield or piece of glass. We’re guessing you have and that you have no idea where to find it or even what a VIN is. That’s perfectly fine.…

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Dave is fixing a windshield at our shop.

The differences between types of auto glass can be confusing or hard to remember, so here it is plain and simple: the difference between Dealer, OEM, and Non-OEM auto glass. Dealer This glass is what comes originally with your vehicle. It is the glass that is in the car at the dealer with the original…

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This is the auto glass bug that comes on dealer glass

What is a bug? Why would we be asking such a simple question? We all know what bugs are, they are the creepy crawlies that annoy us outside in the summer and irritate us inside in the winter. Plus, they make a mess on our windshields driving down the highway! I’m not talking about that…

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Cloe the Dog

Occasionally we are asked if we have promotional deals, such as money back or a percent off. As a matter of fact, we do have a promotional deal called Adventure with Animals! What is Adventure with Animals? Through this deal, we will give $$ to any animal organization of your choosing in your name! That…

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Office Phone for scheduling and appointment

Before You Schedule, Here Are Things You Need To Know   We love to help our customers in any way we can, so we thought you might want to know what information to have handy before calling for a quote or to schedule an appointment. Vehicle Type We sometimes need more than the Year, Make,…

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