Why Your Windshield is so Expensive

Not all windshields are created equally. Tragic, I know, but it’s the truth. That doesn’t mean you shouldn’t treat them all equally, but that’s another topic for another day. Just about every vehicle that exists for consumer use has a windshield; some form of clear glass or plastic designed to keep rain, dirt, rocks, and…

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Insurance Coverage in Arizona

Living in Arizona has its ups and downs. Ask any Arizonan and they will tell you how much they love or how much they hate living here. Personally, I see both sides of the coin. The Bad On one side, Arizona is one of the hottest inhabited places in the nation. Not to mention the…

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Let’s Talk Rust and Windshields

Living in Arizona, rust is not something that we worry about. Our hot and dry climate wards off rust common in many other states. So why is there a need to talk about rust when the nearest ocean is hundreds of miles away and the average annual precipitation is barely 6 inches? Let me tell…

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What is a “Sandblasted” Windshield?

Everyone has had a chip or crack in their windshield before. It’s a frustrating experience but luckily most insurances cover this. Auto glass shops usually only replace windshields that have huge breaks or cracks. But few people fail to realize there are other cases that warrant a windshield replacement. Sandblasting happens to be one of…

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Extreme Temperatures

Chips into Cracks Part 1   Have you ever put a glass mug of hot water in the freezer? I have, and it’s not fun. But that’s not what we’re interested in; what happens to the glass after it’s one extreme temperature and is exposed to the opposite extreme temperature? It cracks. This is essentially…

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WHAT GOES INTO A QUOTE FOR AN AUTO GLASS CLAIM

Adventure Auto Glass has signed contractual agreements with multiple insurance companies regarding set pricing for insured motorists for all auto glass claims. We are, what is considered, a preferred or “in-network” affiliate. All insurance pricing is negotiated at the corporate levels. If you do not have insurance coverage, we are happy to give you a…

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All Chips Are Not Created (or Repaired) Equally.

The largest misconception regarding chips is that they will disappear once repair has been done on the chip. The sole purpose of a rock chip repair is to maintain the structural integrity of the windshield. Any aesthetic improvements are considered a bonus. A windshield is considered broken once it has a rock chip in it.…

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What Assumptions Do Your Customers Have About Your Industry?

I want you to think about where you work. There are those odd things that happen only in your industry. You know what I am talking about. Those things that you wish ALL customers knew and understood. That little thing that if only they knew and understood because the ALL JUST DON’T GET IT. Why…

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The Mystery of the Illusive Auto Glass Claim

The auto glass claim is certainly one of those things you take for granted.  Back in the day, you could call your agent and it was done.  Not so much anymore.  Auto glass claims are now handled by 3rd party administrators who are financially affiliated with another glass shop.  That’s odd isn’t it?  Our industry…

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Bullying in Auto Glass

Auto Glass Steering – Bullying is Real You have the right to choose who works on your car!   Every day we hear about it. The 3rd party administrator bully. All you want to do is make an auto glass claim. Should be easy right? Shouldn’t be too much work? Auto glass is a pretty…

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