Posts Tagged ‘claim’
Break It!
As an auto glass shop, it’s only natural that we regularly discuss repair and replacing your windshield and auto glass. It is what we do every day! Since we never talk about breaking your windshield on purpose, is there ever a reason to? Yes! There is. That is right folks, an auto glass repair shop…
Read MoreAuto Glass and My Insurance
What Does My Insurance Cover? We often get questions about what windshield repair insurance covers in a glass repair or replacement. Does it just cover the glass or the parts too? Is labor covered? What about other glass in the car? While I would LOVE to be able to answer these questions for you, it…
Read MoreThe Craziest Stuff We’ve Heard
Customers Say the Craziest Things! After talking with some fellow auto glass shops from around the country and a few overseas, we began to wonder what the craziest, strangest things customers have accused or said to us after a job. We asked around and this is what came back, enjoy! All names and locations…
Read MoreRe-Calibration Calamity – Part 2
As I mentioned in Calibration Calamity Part 1, windshield re-calibration is a relatively new process. While it is, unfortunately, an additional maintenance aspect of your vehicle to consider, it is important to have these cameras re-calibrated after a windshield replacement. Two Types of Re-calibration Dynamic – this process has the vehicle drive at a set…
Read MoreWindshield Calibration Calamity – Part 1
Windshield Calibration and Your Car Driver-assist technology is continuously being introduced in new vehicles. From surround-view cameras to auto-braking, these features introduce new opportunities and problems to face. Windshield Calibration is here now and here to stay. These present an additional obstacle to work around with auto glass replacement. For this tech to work, cameras…
Read MoreA Little Patience Goes a Long Way
Customer service, patience and why it’s so important in our industry. Why suddenly a blog about patience? Due to our recent and rather dramatic snowfall here in sunny Arizona, we have had to reschedule quite a few appointments. It is not the fault of any individual, after all, no one could leave their home for…
Read MoreThe Chip Marathon
*ring ring* Hello? “Hi, is your chip running?” *click* You can’t see me, but I am taking a bow for that highly intellectual joke re-write. Thank you, I am here all year! Anyways…… The Chips. We’ve mentioned them a few times here before. I’m sure there are a couple of old ‘Chip’ blogs laying…
Read MoreHow We Get Our Glass
Have you ever considered how exactly we auto glass shops select and receive windshields? How do we know which one will fit and how do we go about getting it? If my intuition is correct, none of you have ever thought about these things, but I don’t blame you. Like many services we employ,…
Read MoreDIY Windshield Replacement?
In the world of Pinterest and DIY, a lot of people are considering what they can do themselves that they would normally pay someone to do. Painting a house, changing your oil, you name it, people are opting to get a little messy to pinch some pennies. We don’t blame them either! There are certain…
Read MoreChip Repairs: Do they really disappear?
Most people don’t exactly know how a windshield chip repair works. To be fair, it’s not exactly a trending topic of discussions and there isn’t any reason why people should know how it works. However, lucky for you, I am here to tell you the truths and myths behind it. Misconceptions & Pre-conceived Notions Glass…
Read More