Posts Tagged ‘glass’
It’s HOT in Here: Auto Glass + Heat = Hot Mess!
Auto Glass + Heat = Hot Mess Why does that chip break out when it’s hot outside? Auto glass often cracks under extreme heat. Guess what? It’s hot outside. Hence why we say Auto Glass + Heat = Hot Mess. If you have a chip and you turn on your air conditioner, chances are, it’s…
Read MoreGlass Coverage, Insurance and Cars, OH MY!
Glass Coverage. Do I pay for it or don’t I? That is the question we hear every day in the auto glass business. Please note: We are an auto glass business, not an insurance agency. For specific questions, please consult your agent or insurance company. Every company is different and every policy is different. We…
Read MoreGlass Claim – 6 Easy Steps Explained
Got a chip or crack that needs replacing or repairing? We can help. We take the worry out of making a glass claim. Auto glass claims really aren’t too stressful. The BIGGEST issue for some is that the policyholder must now be on the phone with the glass shop and the third party administrator. Back…
Read MoreEXPLODING Glass in Your Car: It’s a Mystery…….
Exploding Glass! If you know me, you know I love a good adventure……even more than an adventure, I love a great ghost story. Auto glass repair and replacement don’t have a lot of ghosts unfortunately so I have to go out and look for them…….or do I??????? Customer: WHAT THE HECK? MY BACK GLASS SHATTERED…
Read MoreCustomer Service: It’s Not So Difficult
Here we are……again……… Why, oh why is CUSTOMER SERVICE such an issue? I often wonder about this as I travel about my day. At stores, the gas station, at my company…..how do we improve upon it. I steal ideas from everywhere. Customer service isn’t dead; I think it’s just sleeping. UNTIL today. Today sent me…
Read MoreWindshield Replacement and Repair – What is the Difference?
Windshield replacement and repair can be quite confusing believe it or not. We hope to make it easy for you to understand the difference between the two. Windshield Replacement: You want your windshield replaced if : *you have a crack that is over an inch long. *if it’s pitted: You know, that fun disco ball…
Read MoreDriving in the Snow: 5 Tips from Arizona Drivers
Driving in the snow is something that most Arizonians do well. We have a lot of practice. We figured, since the entire country with the exception of Florida and Arizona have record snowfall, we might help you all out. So here is a list of 5 easy things for you to do as you continue…
Read MoreWhat Does Unregulated Really Mean?
Auto glass is unregulated. What does this mean to you? It means that LITERALLY, anyone can CUT into your car. Your car or truck is most likely the 2nd largest investment you make in life. Would you take your automobile to just ANY mechanic? NOOOOOO you wouldn’t. So why would you have just ANYONE cut…
Read MoreThe Anatomy of a Windshield
How many layers of glass are in your windshield? Why doesn’t it fall apart when that crack takes off from end to end? A windshield is NOT as it appears: a single piece of glass that is attached to the front of your car placed there to conveniently prevent the wind from getting on you…
Read MoreShould Auto Glass Providers Offer Cash Back?
[polldaddy poll=0] Our industry is riddled with “cash back” offers. Why is that? Some say it’s a way to grab attention. Others think it’s important to “buy” customers. We are curious as to what YOU think. Our industry is unregulated. That means literally anyone can CUT into your car. What makes you choose your auto…
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