Posts Tagged ‘repair’
Attention To Detail is Job One!
Why You Want Dave to Work on Your Car! Dave has a following because of his eye for detail. He treats each car as if it were his own. Dave does not do shortcuts. Dave installs each piece of glass to the industry standards because he understands the value in a job well done….the…
Read MoreBest of the Best: 2 Years Running
Thank YOU! Our Customers are the BEST OF THE BEST! Best of the Best! 2 Years Running! Thank you so much to our customers in Yavapai County and Flagstaff! Because of you, we are honored to receive, for the SECOND YEAR IN A ROW, the Best of the Best Auto Glass Shop for Prescott Valley…
Read MoreThe Mystery of the Illusive Auto Glass Claim
The auto glass claim is certainly one of those things you take for granted. Back in the day, you could call your agent and it was done. Not so much anymore. Auto glass claims are now handled by 3rd party administrators who are financially affiliated with another glass shop. That’s odd isn’t it? Our industry…
Read MoreRust and Your Car
We see a lot of cars in our business. Sometimes we get this: This is a glass guy’s nightmare. If you have a lot of rust, your glass guy/gal may tell you that you need to take your car to a body shop. Why? To sand down the rust. Our…
Read MoreWhy Does “In Network” vs. “Out of Network” Matter to You
I know! I know! More auto glass talk….well, guess what? This is important. It matters because of the service you will receive. It’s your car. Do you trust just ANY mechanic? I thought not. Grab a cup of joe and get comfy. I promise I will make this as painless as possible. In Network: Auto…
Read MoreWhat is Up With Windshield Tint?
We get a lot of questions about tint on the windshield. Let’s break it down. Most windshields are made up of one of three colors: Blue, Green or Clear. If you look at your windshield (unless it’s a Jeep Wrangler) you will see that it is tinted slightly. If you look at the top six…
Read MoreCold Weather Car Care
Baby, it’s cold outside! Well, maybe not as cold as the Midwest, however, we did have frost on the roofs of houses today in sunny Arizona. It’s time to talk about cars and winter-i-zation. Yup, we get winter too. And your baby needs some tender loving care. Here is a short list to remind you…
Read MoreGlass Coverage, Insurance and Cars, OH MY!
Glass Coverage. Do I pay for it or don’t I? That is the question we hear every day in the auto glass business. Please note: We are an auto glass business, not an insurance agency. For specific questions, please consult your agent or insurance company. Every company is different and every policy is different. We…
Read MoreGlass Claim – 6 Easy Steps Explained
Got a chip or crack that needs replacing or repairing? We can help. We take the worry out of making a glass claim. Auto glass claims really aren’t too stressful. The BIGGEST issue for some is that the policyholder must now be on the phone with the glass shop and the third party administrator. Back…
Read MoreCustomer Service: It’s Not So Difficult
Here we are……again……… Why, oh why is CUSTOMER SERVICE such an issue? I often wonder about this as I travel about my day. At stores, the gas station, at my company…..how do we improve upon it. I steal ideas from everywhere. Customer service isn’t dead; I think it’s just sleeping. UNTIL today. Today sent me…
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