Owner/Technician Dave replacing windshield

What Does My Insurance Cover? We often get questions about what windshield repair insurance covers in a glass repair or replacement. Does it just cover the glass or the parts too? Is labor covered? What about other glass in the car? While I would LOVE to be able to answer these questions for you, it…

Read More
Happy New Year orange background with white text that reads "2020"

Happy New Year! 2020 is off and rolling with so much going on, good and bad. However, we are not going to focus on what’s already wrong. Instead, let us focus on what is going well and perhaps how to solve what we would like to change. Essentially, this is our top 5 New Year’s…

Read More
Car Modifications on Red Porche on icy highway

If you’re a car junkie and into modifying your car, you probably know which car mods are legal and which are less than legal; you might not care either. As for the rest of us, it might be nice to know what basic car mods could end in a ticket. Tinting Beginning with our area…

Read More
Installer Dave repairing a chip

Having an emotional attachment to material things is somewhat frowned upon in our society. We are taught to cherish people and moments rather than objects and things. However, as some of us know, we tend to develop an emotional bond with some of our favorite things anyways. Whether it’s your favorite hair tie or an…

Read More
Customer Looking Confused at her Computer

  Customers Say the Craziest Things! After talking with some fellow auto glass shops from around the country and a few overseas, we began to wonder what the craziest, strangest things customers have accused or said to us after a job. We asked around and this is what came back, enjoy! All names and locations…

Read More
back end of school bus

It’s been a long, relaxing summer but school is starting up again soon. Whether that means college or high school, your vehicle deserves some extra attention before getting back into that routine. What to Check Tires For the sake of space, checking your tires includes but is not limited to your tread, pressure, and brakes.…

Read More
woman using re-calibration while driving her car looking out her windshield

As I mentioned in Calibration Calamity Part 1, windshield re-calibration is a relatively new process. While it is, unfortunately, an additional maintenance aspect of your vehicle to consider, it is important to have these cameras re-calibrated after a windshield replacement. Two Types of Re-calibration Dynamic – this process has the vehicle drive at a set…

Read More
ADAS windshield with man driving into sunset

Windshield Calibration and  Your Car Driver-assist technology is continuously being introduced in new vehicles. From surround-view cameras to auto-braking, these features introduce new opportunities and problems to face. Windshield Calibration is here now and here to stay. These present an additional obstacle to work around with auto glass replacement. For this tech to work, cameras…

Read More
vintage yellow car

This is a short update to our previous blogs about chip repairs and a little reminder of what we can and cannot guarantee. As you may or may not know, repairs are only ever an attempt at fixing a chip in your windshield. It does not guarantee that the chip won’t crack out nor does…

Read More
Snowy car, praticing patience in bad weather

Customer service, patience and why it’s so important in our industry. Why suddenly a blog about patience? Due to our recent and rather dramatic snowfall here in sunny Arizona, we have had to reschedule quite a few appointments. It is not the fault of any individual, after all, no one could leave their home for…

Read More