Our Industry is Unregulated. Know Your Installer

What Does Unregulated Mean For You – the Consumer? The auto glass industry is unregulated.  What does this mean for you? It means, literally, anyone can cut into your car.  Whether the installer has one minute or 20 years of experience.  It’s important to know your installer so you know who is cutting into your…

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Why Customer Service is so Important

Dave Standing next to the Adventure Auto Glass van

No matter what anyone says, customers are the life-matter of every business, small or large. This sounds like a simple concept, like common sense. Yet if you look around at many businesses, you will find a massive lack of adequate customer service. Beyond a Simple Welcome It is very easy to underestimate the complexity of…

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Top 5 Questions to Ask an Auto Glass Shop

Dave doing a chip repair on a customer's car.

This is our top five list of questions we recommend you ask any auto glass repair shop you use, including Adventure Auto Glass! We’ve given our answers to each question below. 1. Why won’t the auto glass shop set an exact time for my mobile appointment? We don’t set an exact time because the previous…

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OEM, Simplified

Dave is fixing a windshield at our shop.

The differences between types of auto glass can be confusing or hard to remember, so here it is plain and simple: the difference between Dealer, OEM, and Non-OEM auto glass. Dealer This glass is what comes originally with your vehicle. It is the glass that is in the car at the dealer with the original…

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The Auto Glass Bug

This is the auto glass bug that comes on dealer glass

What is a bug? Why would we be asking such a simple question? We all know what bugs are, they are the creepy crawlies that annoy us outside in the summer and irritate us inside in the winter. Plus, they make a mess on our windshields driving down the highway! I’m not talking about that…

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Before You Schedule

Office Phone for scheduling and appointment

Before You Schedule, Here Are Things You Need To Know   We love to help our customers in any way we can, so we thought you might want to know what information to have handy before calling for a quote or to schedule an appointment. Vehicle Type We sometimes need more than the Year, Make,…

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We Have Moved!

we moved

Yup! You read that right; we moved! Although we loved our Florentine location, we moved on to greener pastures. I am sure you all have questions and I am here to answer them as best as I can. Let’s get started! When? We’ve already moved! Come visit us at our new location! Where? We are…

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ADAS Calibration – Can we do it?

ADAS Calibration cameras on a Subaru Crostrek front end

More and more vehicles are including what is called Advanced Driver-Assistance Systems, or ADAS for short. These systems include features like “Lane Departure”, “Blindspot Monitoring”, “Automatic Parking”, etc. With these amazing integrations, ADAS calibration is now part of our lives! Cameras are integrated throughout the vehicle including behind the front windshield that allows the ADAS…

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Break It!

broken windshield

As an auto glass shop, it’s only natural that we regularly discuss repair and replacing your windshield and auto glass. It is what we do every day! Since we never talk about breaking your windshield on purpose, is there ever a reason to? Yes! There is. That is right folks, an auto glass repair shop…

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Trust Us

Installer Dave repairing a chip

Having an emotional attachment to material things is somewhat frowned upon in our society. We are taught to cherish people and moments rather than objects and things. However, as some of us know, we tend to develop an emotional bond with some of our favorite things anyways. Whether it’s your favorite hair tie or an…

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