Owner/Technician Dave replacing windshield

What Does My Insurance Cover? We often get questions about what windshield repair insurance covers in a glass repair or replacement. Does it just cover the glass or the parts too? Is labor covered? What about other glass in the car? While I would LOVE to be able to answer these questions for you, it…

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Customer Looking Confused at her Computer

  Customers Say the Craziest Things! After talking with some fellow auto glass shops from around the country and a few overseas, we began to wonder what the craziest, strangest things customers have accused or said to us after a job. We asked around and this is what came back, enjoy! All names and locations…

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Replacement Times; What you Should Know The auto glass industry has yet to reach instant replacement technology. We all look forward to that day, but it is not yet upon us. With that in mind, we would like to remind all our wonderful customers that an windshield replacement takes one hour to perform and one…

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vintage yellow car

This is a short update to our previous blogs about chip repairs and a little reminder of what we can and cannot guarantee. As you may or may not know, repairs are only ever an attempt at fixing a chip in your windshield. It does not guarantee that the chip won’t crack out nor does…

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Snowy car, praticing patience in bad weather

Customer service, patience and why it’s so important in our industry. Why suddenly a blog about patience? Due to our recent and rather dramatic snowfall here in sunny Arizona, we have had to reschedule quite a few appointments. It is not the fault of any individual, after all, no one could leave their home for…

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Dave doing a chip repair on a customer's car.

*ring ring* Hello? “Hi, is your chip running?” *click*   You can’t see me, but I am taking a bow for that highly intellectual joke re-write. Thank you, I am here all year! Anyways…… The Chips. We’ve mentioned them a few times here before. I’m sure there are a couple of old ‘Chip’ blogs laying…

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  Have you ever considered how exactly we auto glass shops select and receive windshields? How do we know which one will fit and how do we go about getting it? If my intuition is correct, none of you have ever thought about these things, but I don’t blame you. Like many services we employ,…

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Dave adjusting a windshield wiper

In the world of Pinterest and DIY, a lot of people are considering what they can do themselves that they would normally pay someone to do. Painting a house, changing your oil, you name it, people are opting to get a little messy to pinch some pennies. We don’t blame them either! There are certain…

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Here at Adventure Auto Glass, we take pride in the work we do. Our technicians take careful measures to ensure that your repair or replacement is done correctly. We understand the importance of a proper windshield installation, which is why we offer a limited warranty on our work. The Limited Warranty Simply put, our warranty…

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Close up of Dave's hand doing a Chip Repair

Most people don’t exactly know how a windshield chip repair works. To be fair, it’s not exactly a trending topic of discussions and there isn’t any reason why people should know how it works. However, lucky for you, I am here to tell you the truths and myths behind it. Misconceptions & Pre-conceived Notions Glass…

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