Posts Tagged ‘customer’
The Auto Glass Bug
What is a bug? Why would we be asking such a simple question? We all know what bugs are, they are the creepy crawlies that annoy us outside in the summer and irritate us inside in the winter. Plus, they make a mess on our windshields driving down the highway! I’m not talking about that…
Read MoreOur Promotion
Occasionally we are asked if we have promotional deals, such as money back or a percent off. As a matter of fact, we do have a promotional deal called Adventure with Animals! What is Adventure with Animals? Through this deal, we will give $$ to any animal organization of your choosing in your name! That…
Read MoreBefore You Schedule
Before You Schedule, Here Are Things You Need To Know We love to help our customers in any way we can, so we thought you might want to know what information to have handy before calling for a quote or to schedule an appointment. Vehicle Type We sometimes need more than the Year, Make,…
Read MoreADAS Calibration – Can we do it?
More and more vehicles are including what is called Advanced Driver-Assistance Systems, or ADAS for short. These systems include features like “Lane Departure”, “Blindspot Monitoring”, “Automatic Parking”, etc. With these amazing integrations, ADAS calibration is now part of our lives! Cameras are integrated throughout the vehicle including behind the front windshield that allows the ADAS…
Read MoreBreak It!
As an auto glass shop, it’s only natural that we regularly discuss repair and replacing your windshield and auto glass. It is what we do every day! Since we never talk about breaking your windshield on purpose, is there ever a reason to? Yes! There is. That is right folks, an auto glass repair shop…
Read MoreAuto Glass and My Insurance
What Does My Insurance Cover? We often get questions about what windshield repair insurance covers in a glass repair or replacement. Does it just cover the glass or the parts too? Is labor covered? What about other glass in the car? While I would LOVE to be able to answer these questions for you, it…
Read More2020
Happy New Year! 2020 is off and rolling with so much going on, good and bad. However, we are not going to focus on what’s already wrong. Instead, let us focus on what is going well and perhaps how to solve what we would like to change. Essentially, this is our top 5 New Year’s…
Read MoreTrust Us
Having an emotional attachment to material things is somewhat frowned upon in our society. We are taught to cherish people and moments rather than objects and things. However, as some of us know, we tend to develop an emotional bond with some of our favorite things anyways. Whether it’s your favorite hair tie or an…
Read MoreThe Craziest Stuff We’ve Heard
Customers Say the Craziest Things! After talking with some fellow auto glass shops from around the country and a few overseas, we began to wonder what the craziest, strangest things customers have accused or said to us after a job. We asked around and this is what came back, enjoy! All names and locations…
Read MoreThe Woes and Wearies of Customer Service
The Era of Customer Service Think about how often you interact with customer service representatives each week. For most of us, interacting with customer service is part of our everyday routine, whether that is running errands, making calls, and even going to work. We live in an era of service and thus it is nearly…
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