Posts Tagged ‘service’
Customer Service Problems
As we know, customer service is essential in the business world. Regardless of your industry, company, product, or service, you have a customer. They may not be average, everyday individuals but, they are customers, nonetheless. Even large oil corporations, who likely never encounter the end user must exercise customer service. They sell their raw or…
Read MoreThe Chip Marathon
*ring ring* Hello? “Hi, is your chip running?” *click* You can’t see me, but I am taking a bow for that highly intellectual joke re-write. Thank you, I am here all year! Anyways…… The Chips. We’ve mentioned them a few times here before. I’m sure there are a couple of old ‘Chip’ blogs laying…
Read MoreDIY Windshield Replacement?
In the world of Pinterest and DIY, a lot of people are considering what they can do themselves that they would normally pay someone to do. Painting a house, changing your oil, you name it, people are opting to get a little messy to pinch some pennies. We don’t blame them either! There are certain…
Read MoreOur Warranty
Here at Adventure Auto Glass, we take pride in the work we do. Our technicians take careful measures to ensure that your repair or replacement is done correctly. We understand the importance of a proper windshield installation, which is why we offer a limited warranty on our work. The Limited Warranty Simply put, our warranty…
Read MoreChip Repairs: Do they really disappear?
Most people don’t exactly know how a windshield chip repair works. To be fair, it’s not exactly a trending topic of discussions and there isn’t any reason why people should know how it works. However, lucky for you, I am here to tell you the truths and myths behind it. Misconceptions & Pre-conceived Notions Glass…
Read MoreWhat Glass Services Do We Offer?
Often, we get calls asking if we do chip repairs, windshield replacements, home window installation, etc. Even though our company’s name is Adventure Auto Glass and we answer the phone with “Adventure Auto Glass this is ____…”, the calls continue. Now don’t get me wrong, I’m not trying to shame anybody (but you know who…
Read MoreA Customer Service Horror Story
The Incident Recently, I had a rather horrific experience with customer service the other day. I was waiting in a doctor’s office for someone to finish their appointment, I was the chauffeur, when an elderly woman came in. Keep in mind the area which I live is predominantly elderly, so she was not an unordinary…
Read MoreScientific(?) Proof Why Dogs Stick Their Head Out the Window
We’ve all seen our beloved pets stick their furry faces out the window, their tongue flopping in the wind and drool painting the side of our car. But have you ever wondered why they do it? We assume it’s because they enjoy it, something about the wind flowing through their hair maybe. I don’t think…
Read MoreWhy Your Windshield is so Expensive
Not all windshields are created equally. Tragic, I know, but it’s the truth. That doesn’t mean you shouldn’t treat them all equally, but that’s another topic for another day. Just about every vehicle that exists for consumer use has a windshield; some form of clear glass or plastic designed to keep rain, dirt, rocks, and…
Read MoreTop 10 Ways to Cool Off this Summer
Okay, wow just wow, it’s gotten extremely hot out. Sure, it’s summer and yes this might be typical, but after such a mild and warm winter, I don’t think we’re quite ready for this. Perhaps my memory is bad, or I refuse to admit that Arizona is a desert (it is), but these past few…
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