Posts Tagged ‘service’
What is Up With Windshield Tint?
We get a lot of questions about tint on the windshield. Let’s break it down. Most windshields are made up of one of three colors: Blue, Green or Clear. If you look at your windshield (unless it’s a Jeep Wrangler) you will see that it is tinted slightly. If you look at the top six…
Read MoreCold Weather Car Care
Baby, it’s cold outside! Well, maybe not as cold as the Midwest, however, we did have frost on the roofs of houses today in sunny Arizona. It’s time to talk about cars and winter-i-zation. Yup, we get winter too. And your baby needs some tender loving care. Here is a short list to remind you…
Read MoreCustomer Service: It’s Not So Difficult
Here we are……again……… Why, oh why is CUSTOMER SERVICE such an issue? I often wonder about this as I travel about my day. At stores, the gas station, at my company…..how do we improve upon it. I steal ideas from everywhere. Customer service isn’t dead; I think it’s just sleeping. UNTIL today. Today sent me…
Read MoreShould Auto Glass Providers Offer Cash Back?
[polldaddy poll=0] Our industry is riddled with “cash back” offers. Why is that? Some say it’s a way to grab attention. Others think it’s important to “buy” customers. We are curious as to what YOU think. Our industry is unregulated. That means literally anyone can CUT into your car. What makes you choose your auto…
Read MoreWhat is in a Windshield? Windshield Education 101
You don’t think about it until you need one. We know. We understand. However, some of you out there think that you can outsmart us at our own game. Sit down, grasshopper. Let us help you understand your windshield. It’s not just a piece of glass. 1) Third Visor Frit: These are the funny black…
Read MoreBuild the Ultimate Survival Kit for Your Car!
Arizona has its own winter challenges. Even though we may not be a hard winter state, we still need to be prepared. We like to adventure so we figure you do too. Learn from our wisdom (brought on by some oopsies along the way) that might help you have a more fun and effective adventure. …
Read MoreKeep it Local
What does it mean? “Keep it Local”? Do we really think about it? Life is so busy, should I really sit down and think about keeping it local? Or is it a tired out phrase that is used by the local Chamber of Commerce? We try to shop locally whenever possible, we give back to…
Read MoreAuto Glass is an Unregulated Industry
What does “unregulated” really mean to you, the consumer? It means that literally anyone can pick up a knife and cut into your car. Your car is a HUGE investment. Do you trust just anyone to work on it? No! So don’t trust just anyone to cut into your windshield. The windshield is a…
Read More